Captivi was created after talking with coffee shop owners, brewery managers, and others in the hospitality space — people who were tired of resetting Wi‑Fi passwords, dealing with staff questions, or paying for features they’d never use.
So we built something simple: secure guest Wi‑Fi that just works — backed by world class cloud components, and real support, no marketing fluff.
Most captive portals today focus on lead generation-and that’s OK. But… they ask your guests for phone numbers, email addresses, or other information that -at best- slows the experience down and causes friction. That data is then turned around and positioned for marketing or resale. That’s not always what you signed up for.
Captivi does the opposite. We focus on network quality, staff safety, and customer experience.
We realize that sometimes you are looking for a lead-generation platform, and if that’s the case we’re happy to recommend some amazing products (that aren’t Captivi). Satisfaction with your network is one of our core tenants, and we know that doesn’t always mean it’s with us!
Captivi is built and supported by experienced IT professionals who work with networks of all shapes and backgrounds every day. We’re not a venture-backed startup — we’re a small, independent team who believe every business deserves secure, reliable network without jumping through hoops.
Years of experience
Value of networks protected
At Captivi, how we work matters as much as what we deliver. Our values keep things practical, clear, and focused on helping small businesses thrive.
We believe technology should be explained in plain English, not buried in acronyms or buzzwords. If you can’t understand it, it isn’t a solution.
Strong networks don’t have to be complicated or fear-driven. We put guardrails in place quietly so you can focus on running your business.
We aim to bring enterprise-grade connectivity and support to small businesses, especially those who are usually priced out of “big IT.”
Tools should work when you need them, full stop. No excuses, no endless troubleshooting.
We treat every project as if it were our own money on the line, because we know it is for you.
We don’t believe in tech for tech’s sake. A solution is only as good as its ability to make your day easier, safer, and more productive. Our approach is simple:
We spend more time understanding your needs than pitching canned solutions.
Infrastructure should scale with your growth, not box you in.
We focus on tools and workflows that solve problems directly, without bloat.
No hidden fees, no smoke and mirrors. Just straightforward advice and execution.